Shipping Policy

This Shipping Policy explains how orders placed through salvationdrinks.com are processed, shipped, and delivered.
 

1. Order Processing

Orders are typically processed within 1–3 business days after payment is received.

Orders are processed Monday through Friday, excluding holidays.

Processing times may vary during high demand periods, promotions, or product launches.

Once an order has been processed and shipped, it cannot be modified or canceled.
 

2. Shipping Methods

We ship orders using reputable national shipping carriers.

Available shipping methods and delivery estimates will be shown at checkout.

Shipping times vary depending on the destination and shipping method selected.

Estimated delivery times are not guaranteed and may be affected by factors outside our control.

 

3. Shipping Rates

Shipping costs are calculated at checkout based on the order size, weight, and destination.

Promotional shipping offers may be available from time to time and will be clearly displayed on the website if applicable.

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4. Delivery Estimates

Estimated delivery times generally range from 2–7 business days after shipment, depending on location.

Delivery estimates are provided by shipping carriers and are not guaranteed.

SALVATION:H2O is not responsible for delays caused by:

• Shipping carriers
• Weather conditions
• Natural disasters
• Supply chain disruptions
• High shipping volumes
• Incorrect shipping information provided by the customer

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5. Shipping Address Accuracy

Customers are responsible for ensuring that shipping information is accurate at the time of purchase.

SALVATION:H2O is not responsible for orders shipped to incorrect addresses provided during checkout.

If a package is returned due to an incorrect or undeliverable address, the customer may be responsible for additional shipping charges.

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6. Lost or Damaged Packages

If your package arrives damaged, please contact us within a reasonable time after delivery.

We may request photos of the damaged package and product to assist in resolving the issue.

If a shipment is lost in transit, we will work with the shipping carrier to investigate the issue.

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7. Delivery Confirmation

Most shipments include tracking and delivery confirmation provided by the carrier.

Once a package has been marked as delivered by the carrier, SALVATION:H2O is not responsible for lost or stolen packages.

Customers should contact the shipping carrier directly if a package shows as delivered but cannot be located.

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8. Shipping Locations

At this time, SALVATION:H2O ships within the United States.

We may expand shipping locations in the future.

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9. Contact Information

For shipping questions or order support, please contact:

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SALVATION:H2O - SAGE SUPER WATER
Email: salvation@salvationdrinks.com
Website: https://salvationdrinks.com